Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times:
- United States: 7–15 business days
- Canada: 8–18 business days
- United Kingdom: 7–15 business days
- Australia: 8–18 business days
- Europe: 7–20 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, weather conditions, or other factors beyond our control.
Shipping Fees
Shipping costs are calculated at checkout. Promotional free-shipping offers may be available on selected orders.
Order Tracking
Once your order has shipped, you will receive a tracking number by email.
Incorrect Address
Customers are responsible for providing an accurate shipping address. We are not responsible for delays or losses caused by incorrect address information.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us and we will assist you in working with the shipping carrier.
Contact
For shipping questions, contact:
Email: helpdesk@renataopford.com.